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FAQ

Are discounts taken into account for the free shipping threshold?

Yes. The free shipping threshold is calculated from the cart value after discounts - the same way as Shopify’s native shipping rates. The minimum order value is calculated the same way.

An example for a free shipping threshold of €40.00: if a customer has €45.00 worth of products in the cart and uses a -20% discount code, the cart value after the discount is €36.00 - below the threshold, so shipping remains paid. Without the discount code, the same cart exceeds the threshold and shipping is free.