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FAQ

Which countries does the app support?

The app supports delivery to pickup points in the following countries:

Country Pickup point network
Poland InPost
United Kingdom InPost
Italy InPost
Spain InPost
Portugal InPost
France Mondial Relay
Belgium Mondial Relay
Netherlands Mondial Relay
Luxembourg Mondial Relay
Austria Austrian Post
Hungary Express One

Outside Poland, the InPost network operates under partner brands such as Mondial Relay - hence the different networks in the table. Learn more: What names are pickup point delivery methods listed under?

Shipping cost and currencies

For each country, you set the shipping cost and the free shipping threshold separately - in that country’s currency: PLN, EUR, GBP, or HUF. If your store does not support the destination country’s currency, Shopify automatically converts the shipping cost to the store currency - see What if the store does not support the currency of a given country?