PL
ENApple Pay and Google Pay can appear in your store as express checkout buttons - on the product page, in the cart, and at the top of the checkout. When a customer pays with one of these buttons, InPost pickup points are not shown among the delivery options. Apple Pay chosen as a regular payment method in checkout works without this limitation.
At a glance
Will the customer see InPost pickup points:
| Where the customer pays | Apple Pay | Google Pay |
|---|---|---|
| Button on the product page | No | No |
| Button in the cart (cart page or cart drawer) | No | No |
| Button at the top of the checkout | No | No |
| Payment method in checkout (after choosing delivery) | Yes | -¹ |
¹ In checkout, Google Pay appears only as a button at the top of the page, not as a separate payment method.
Why this happens
After clicking the Apple Pay or Google Pay button, the customer chooses the address and delivery in the Apple or Google window, not in the Shopify checkout. Until the customer confirms the payment, Apple, Google and Shopify pass apps that add delivery methods, like ours, only part of the address - without the street and building number. The app needs the complete address to find the nearest pickup points, so in this situation it does not search for points and does not show them as delivery options.
When Apple Pay is chosen as a payment method, the customer first enters the address in checkout and chooses delivery, and pays only at the end. The app then has the complete address, so pickup points are displayed normally.
Shop Pay and PayPal
Shop Pay does not have this limitation - the customer goes through the Shopify checkout with the complete address saved in their Shop account, so pickup points are displayed normally.
PayPal chosen as a payment method in checkout also works without this limitation - the customer first enters the address and chooses delivery, and pays only at the end.
How to hide the express checkout buttons
You can hide the Apple Pay and Google Pay buttons wherever Shopify allows it:
- Product page - in the theme editor, open the product template, click the buy buttons block and deselect the accelerated (dynamic) checkout buttons. The exact name of the option depends on your theme. The “Buy it now” button disappears along with them.
- Cart - depends on your theme. Some themes have a separate option - in Horizon, for example, you will find it in the theme settings under Cart. In others, such as Dawn, the cart buttons are always shown while the payment method is enabled, and hiding them requires a theme code change.
- Top of the checkout - on Shopify Plus, a payment customization app (built on Shopify Functions) can hide only the express checkout buttons and keep Apple Pay as a payment method. On other plans, such apps can hide Apple Pay or Google Pay only entirely - the same as turning the payment method off.
The simplest way to make sure every customer sees pickup points is to turn off Apple Pay and Google Pay in Settings → Payments, in your card payment provider’s settings. Turning off Google Pay removes only the express checkout buttons, since Google Pay is not available as a separate payment method. Turning off Apple Pay also removes it as a payment method in checkout - if you would rather keep it, hide the buttons on the product page and in the cart, and the button at the top of the checkout will remain.